Right of revocation
You are entitled to cancel this agreement within fourteen days without providing reasons.
The cancellation period is fourteen days from: the day you or a third party named by you and is not the carrier has received ownership of the articles following a purchase agreement; the day you or a third party named by you and is not the carrier has received ownership of the last articles following a purchase agreement for several articles that the consumer has ordered in a single order and were shipped separately; the day you or a third party named by you and is not the carrier has received ownership of the articles of the last partial shipment or part following a purchase agreement for the shipment of several partial shipments or parts.
To exercise your right of revocation, you must inform us (Preiser Records GmbH., Linzer Straße 297, 1140 Vienna, Austria; Tel. +43.1.533 1853; Fax +43.1.533 4405; firstname.lastname@example.org) about your decision of cancelling this agreement in a clear statement (e.g. in a letter send by mail, fax or an email). You can use the enclosed cancellation form, but it is not mandatory. You can also fill out and send the cancellation form or another clear statement electronically on our website www.preiserrecords.at. Should you make use of this possibility, we shall immediately send you (e.g. per email) a confirmation of receipt of such a cancellation.
The timely dispatch of the cancellation is sufficient for compliance with the cancellation period.
Consequences of a cancellation
Should you cancel this agreement, we shall refund to you all payments we received from you, including shipping costs (with the exception of additional costs arising from choosing another type of shipment than the cheaper standard shipment we offer) immediately and within fourteen days at the latest from receiving your message about the cancellation of this agreement. The refund shall be made using the same payment method that you used for the original transaction unless we have explicitly agreed on something else; you will in no case be charged additional fees because of this refund. We can refuse to issue a refund until we have received the articles or until you send us a proof that the articles have been sent back, depending on which happens first.
You must send back or hand over the articles immediately and in any case within fourteen days at the latest from the day you informed us of the cancellation of this agreement. The deadline is met if the articles are sent before the period of fourteen days has expired.
All direct costs for sending back the articles shall be borne by you.
You shall only be liable for any diminished value of the articles resulting from the handling other than what is necessary to ascertain the nature and functioning of the goods.
Download cancellation form